Instant answers for your customers. Fewer messages for your team.
An AI assistant that answers common questions in seconds from your own information, and passes anything complicated to your team with the whole conversation.
Bookings doubled at Centre MJ, a clinic in MarrakeshWithout it
Your team answers the same questions all day: prices, delivery times, order status, opening hours. Customers wait, and real problems get less attention.
With it
Common questions get a clear answer in seconds, at any hour. Your team only handles the cases that need a person, with all the context in front of them.
What it does
Support that never sleeps
Answers common questions instantly
From your own information, in the language each customer writes in.
Checks order and booking status
When it is connected to the tool where that information lives.
Collects the details first
Name, order number and the problem, before your team steps in.
Hands complex cases to your team
With the whole conversation, so nobody has to repeat themselves.
Works on your channels
WhatsApp, Instagram, Messenger or your website.
Stays up to date
We update its answers as your business changes.
Result
“This is amazing. It is so helpful. It saved me a lot of time and doubled my bookings.”
- 2×Bookings a day, from 10 to 12 up to more than 20
- 24/7Patient replies, with no staff typing
How we build it
From your first call to a system that runs
Free 30-minute audit
We look at how the work is done today: the steps, the tools and what takes your time.
A one-page plan
What the system will do, what stays with your team, and which tools it connects to.
Build and test
We build it around your tools and test it on real cases before it goes live.
Live, with support
We follow the first weeks closely and keep improving it after launch.
Questions
About customer support
It only answers from the information you approve, and passes anything uncertain to your team.
Yes, if your orders live in a tool it can connect to, like a sheet or your online store.
The ones your customers use: WhatsApp, Instagram, Messenger or your website.
It depends on your business. Your proposal includes a clear timeline before we start.
Often built together